Goodshuffle supports a general cancellation policy as well as individual cancellation policies per item category. That means you can set a 7 day general policy with a 10% fee on all your items, and a 30 day, 75% fee for just your tents. All policies are automatically enforced without lifting a finger.
Oh, and you can waive your fees too on a case-by-case basis!
If you offer delivery, we support minimum order amounts, mileage rates (calculated door-to-door), and business hour deliveries. If there’s a unique delivery request, you can supply the renter with a quote!
And of course, these can all be adjusted on an individual basis.
We charge a 10% fee (plus credit card processing fees) per rental through our site. We don’t charge for leads, posting inventory, or creating accounts. We don’t make money unless you make money which means it’s our business to drive you business.
What happens when an item is lost or completely broken?
Our Damage Report feature lets you specify the amount and details of damage, and upload any images. Within 24 hours we process the report and use the information provided to ensure the damage is properly charged.
How do I price items?
The same as you currently do on your own website or when a customer calls. When you post an item you have the option to specify daily, 3-day, weekly, and monthly rates.
Do you factor in sales tax?
Yes, you can specify the tax rate to collect in the states you’re permitted to do so.
How do I handle delivery pricing?
You can set a starting rate for delivery within your rental companies’ business hours. The renter is informed ahead of time that the rate may increase depending on the circumstances of the delivery. Any delivery requests outside your business hours are sent to you first to provide a quoted price.
Can I include setup fees?
Yes! If you would like to specify a setup fee on a per-item basis you can do so! The renter will then have to option to add set-up to their request for the additional fee you specify. If the setup is included in the price, we’ll let them know.
We're here to help.
Give us a call and we'll get you up and running in no time!