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Design Diva

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Specialty Linens & Event Design Consulting

(301) 514-5206 www.yourdesigndiva.com

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Payment Policy

When Design Diva approves your rental request, 50% of the total invoice will be processed. Full payment will be due 14 days prior to the agreed upon delivery/pickup. For reservations made within 14 days the full amount will be captured upon vendor approval. Please refer to the vendor's Cancellation Policies for refund cutoffs and amounts.

Cancellation Policies

    General Cancellation Policy

    Once your order is confirmed, reservation deposits are non-refundable. If you remove items from your order within 60 days of the delivery/pickup date a 75% fee will be charged. If you remove items from your order within 21 days of the delivery/pickup date a 85% fee will be charged. If you remove items from your order within 7 days of the delivery/pickup date a 100% fee will be charged.

    Deposit Non-Refundable

    Once order confirmed

    75% Fee

    60 Days

    85% Fee

    21 Days

    100% Fee

    7 Days

Damage Waiver

Design Diva does not offer a damage waiver on their rentals. What is a damage waiver?

Damage Waiver

A Damage Waiver is designed to relieve the renter from incurring the cost of maintenance and accidental damage to rental items while in their possession. It is NOT insurance and does not cover damage done to a rental item due to misuse, abuse or negligence. Damage Waivers are not refundable.

If you are renting from a vendor who offers a Damage Waiver (either optional or required) you must reference their specific Damage Waiver to understand what is and what is not covered.